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Frequently Asked Questions

• What is Tokenomy?

  Tokenomy is a licensed crypto investment platform, which offers a wide range of crypto-based financial services. At Tokenomy, you can invest in different types of crypto assets through various ways such as fixed deposit, staking, dual currency deposit, loan product and trade on the spot/derivatives market.

• Is Tokenomy regulated?

  Tokenomy brand is wholly owned by Tennet Technologies Inc. registered in Labuan, Malaysia. Tennet Technologies Inc. has obtained approval to carry on money brokering business as defined under the Labuan Financial Services and Security Act 2010 (LFSSA). We take compliance issues seriously. We have a robust Know Your Customer (KYC) framework and comply with Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) principles with ongoing monitoring mechanisms.

• What does Tokenomy do to keep my cryptocurrency safe?

  Tokenomy operates on a ‘Security-First’ principle. The following points address various aspects of the platforms:

  1. Asset Security

     - The Tokenomy platforms continually evaluate the amount of assets required to operate at full capacity.

     - All excess assets are kept in offline, air-gapped cold storage. We work with reputable and insured crypto custodians such as Coinbase Custody and Anchorage, to ensure the safety of your assets.

  2. Account Security

     - Encryption is used to secure all account passwords.

     - Two-Factor Authentication is available for enhanced account security.

     - Email confirmations required for withdrawals.

     - 24/7 Customer support through email/social media channels.

  3. Platform Security

     - Website data is transmitted over encrypted Transport Layer Security (TLS) connections (i.e. HTTPS).

     - Internal applications have highest level access controls and are never exposed to the public internet.

     - Bug bounty programs leverage the broader security community to constantly evaluate potential threats.

     - Business Continuity Planning (BCP) in place to ensure 24/7 operation of all Tokenomy platforms.

     - Rate limiting to prevent DDOS attacks.

• What is Fixed Deposit?

  Fixed Deposit is a crypto interest-generating products, providing access to yields on crypto assets. These assets may otherwise be idle, so why not earn while you HODL?.

  How does Fixed Deposit work?

  From time to time, Tokenomy may offer Earn Products with corresponding terms including but not limited to annualized interest rates, tenor, type of cryptocurrencies supported and maximum total limits. Users are able to subscribe to these Programs as long as there are sufficient assets in their accounts, and fulfill the corresponding terms of the Programs.

  What are the minimum and maximum for the Fixed Deposit?

  Please refer to latest Fixed Deposit pages for more information.

• What is Staking?

  Staking is an activity where a user locks or holds his funds in a cryptocurrency wallet to participate in maintaining the operations of a proof-of-stake (PoS)-bases blockchain system. In a simple explanation, we can say staking is one of the ways to earn rewards by holding one or more digital assets.

  What are the benefits of Staking on Tokenomy?

  1. Any users can stake as an individual validator without having to worry about the operational costs and higher fund balances to participate.

  2. No technical / coding knowledge required.

  3. Leverage the security infrastructure and risk frameworks of an established token platform.

  4. You can get rewards daily for certain assets and more options for flexibility when staking on Tokenomy.

  How much does Tokenomy give a reward for each product?

  You can visit Staking menu on Earn section and see each product for the rewards. Click here

• What is a Dual Currency Deposit?

  Dual currency deposit (DCD) is an investment opportunity in which users can benefit from a higher yield than that of a standard deposit. An investor can place a BTC/USDT DCD deposit; depositing in BTC and receiving in either BTC with an additional interest when the actual price trades below Linked Price within the deposit period or USDT when the actual price trades above or at the linked price within the deposit period. This type of investment is suitable for professional investors who seek to take advantage of the high yield offered in the crypto option market, especially when the price volatility is high. This is a short-term investment product.

  What are the advantages of Dual Currency Deposit?

  Compared with other digital wealth management products, the dual currency deposit, in general, has more predictable risk and higher profitability potential.

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