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Drive product development from small features to entirely new products
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Work hands-on with designers and engineers to implement and build new features that meet our standards of simplicity and quality
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Define the product vision, strategy, roadmap and success metrics
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Ruthlessly prioritize features with quantitative and qualitative input
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Work with cross-functional/cross-org teams to execute on product roadmap and ship products
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Clearly communicate with stakeholders to ensure smooth execution
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Lead the ideation, technical development, and launch of innovative product features
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Own and monitor product-level KPIs, iterating post-launch to drive greater impact
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Document decisions to allow for broader company learning and iteration opportunities
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Work with customer support and UX to collect feedback from and respond to users
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Closely monitor and measure results of all features and infrastructure improvements
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Through both your own data analysis and working with Analytics team, develop and test hypotheses to optimize the product experience and drive key company metrics.
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Collaborate with the Consumer Insights + Customer Experience teams to build a deep understanding of user behaviors and product needs.
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5+ years product management or product design experience
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Great communication skills and experience with cross-org collaboration
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Proven ability to work cross-functionally in a highly collaborative environment
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You have excellent written and verbal communication skills
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You have a proven track record of assuming ownership, taking initiative, and delivering results
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Though not required to write code or design a production system, you are comfortable being in technical conversations with your engineering counterparts
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You experience balancing short-term goals and a long-term vision
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Excellent analytical skills with demonstrated experience turning data into actionable insights.
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A knack for getting stuff done. You are organized and detail-oriented, and can manage project ambiguity, complexity and interdependencies seamlessly. Your strong communication skills keep your cross-functional partners aligned.
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Ability to navigate in an ambiguous situation and figure out the right problems to solve with the right strategy
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Characteristics we value:
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Proactive
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Creative and resourceful
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Attention to detail is essential
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Customer-focused
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Experience shipping products with great user experiences at scale
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Experience leading products that require coordination of many stakeholders and cross functional teams
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Persistence and a whatever-it-takes approach to ensure that your product and team are successful
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Strong written and verbal communication skills with a talent for precise articulations of customer problems
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Experience developing mobile products, technologies and platforms is preferable
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Familiarity with Excel, Jira, Power BI, SQL a plus
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Familiarity with, and strong appreciation for qualitative and quantitative research methods.
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Has a fast-growing startup experience.